See how to open a Bank Australia account and get answers to common questions about applying for credit cards and loans.
Bank Australia account eligibility, ID checks and having your documents certified.
Your credit history and why it matters for loan and credit card applications.
Application documentation, deposits, equity and other criteria to organise.
Help with opening your account, including the identity check and application documentation.
What we need to verify your identity.
Here’s how we can help you switch most things over once you’ve opened a new Bank Australia account.
How to set up the Bank Australia app, transfer money, send messages and more.
How to register for internet banking, move money around and troubleshoot.
Learn about making contactless payments with your mobile or fitness device.
Have a complaint or compliment? Please let us know.
At Bank Australia we respectfully acknowledge the Traditional Custodians of all the lands on which we work and pay our respects to the Elders past and present. Our head office is located on the land of the Wurundjeri people of the Kulin Nation. We recognise their continued connection to the land, waters and culture and we acknowledge their sovereignty has never been ceded. We acknowledge the constant resistance and resilience of First Nations people in their fight for self-determination.
We support the Uluru Statement from the Heart to achieve justice, recognition and respect for First Nations people. We see reconciliation as a fundamental responsibility for Bank Australia and we are committed to advancing reconciliation with Australia’s First Peoples.
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